At Cobalt Creek Property Management of Denver, Colorado we want to help you increase your resident retention rate. For those who see renting as the status quo, providing a reliable management system will give them reason enough to renew their lease.
Benefits Of Tenant Retention
There are many reasons slowing tenant turnover is a benefit to you as a landlord. We list just a few for you here:
- Reduced loss of rental income.
- More cost efficient overall.
- Happy long-term tenants give positive word-of-mouth advertising
- Increase NOI (Net Operating Income).
- Low or no turnover costs.
What Renters Really Want
Keeping your tenant happy is simple. Treat their home the same way you would treat your own. Providing well maintained, clean grounds and keeping up maintenance inside the apartment should be a top priority. We can help. Maintaining your property not only keeps it occupied but protects your investment overall.
A Feeling Of Community
From your office staff to your handyman, providing excellent customer service is crucial to maintaining high tenant retention rates. A staff that is friendly, helpful, and reliable goes far in creating a feeling of community among your tenants. When you choose Cobalt Creek Property Management, these aren’t perks. They are part of the package.
Keeping Communication Lines Open
Renting is different than home ownership in that the resident has to rely on someone else to handle issues with the property. Make it easy for the renters to get help when it’s needed. Most people these days are accustomed to using technology so having a quick response email or texting option available is a great way to keep the communication lines open. We offer an always available 24/7 tenant portal just for this reason.
A Reliable, Responsible Team On Your Side
For those who are more comfortable with voice to voice or face to face interactions, efficient office staff and a phone number should also be provided. Tenants need to feel like they can contact you if there is a problem. Having a reliable and responsive property management team makes a huge difference in getting those lease renewals.
We Can Help You Keep Your Denver Tenants
With high retention rates and excellent customer service, here at Cobalt Creek Property Management, we have the expertise you are looking for in both property management and keeping your tenants happy. Call us today to schedule an appointment with a member of our Denver team and find out how we can help you increase your resident retention rate.
